The AI Agent-powered CX platform for regulated industries
Purpose-built for regulated industries, delivering proactive outbound and inbound engagement — with compliance and auditability embedded into every interaction.
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AI Agents That Deliver Better CX — Built on Trust
increase in CSAT score
Outbound calls eliminated
Automated Resolution rate
ROI on AI investment
Trust-Native Architecture
Built with trust, security and compliance engineered into the platform core—not layered on later.
Security & ComplianceGovernance
Built-in governance embeds guardrails, policy enforcement, and human oversight directly into AI execution.
Observability
Maintain real-time visibility into agent behavior, reasoning, and performance.
Auditability
Replay conversations end to end and generate regulator-ready records on demand.
Data Protection
Safeguard PHI, PII, and financial data with policy-aware segmentation and governed access.
The Ushur Agentic Platform
Enterprise AI Agents
AI agents that plan, reason, retrieve data, validate inputs, and resolve complex customer requests end-to-end — with built-in governance, human-in-the-loop safeguards, and full audit visibility.
Inbound and Outbound
Compliant, end-to-end customer engagement that proactively connects, resolves, and preserves context.
One Platform. Endless Possibilities
A curated suite of Customer Experience Automation use cases built for regulated enterprises.
Use Cases Built for Your Industry
Select your company type to explore AI-powered use cases tailored for your specific regulatory environment.
Company Type
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Agentic AI that Analysts rave about
Gartner® Innovation Insight: No-Code Agent Builders Improve Efficiency for U.S. Healthcare Payers
2025 Gartner® Hype Cycle™ for Healthcare Payers
Gartner® Emerging Tech Impact Radar: Human-Machine Interaction
IDC: Market Glance for Conversational AI
Ushur mentioned as a sample vendor in 'Applying AI in Care Management Programs' research
Ushur + IDC: Focus on the Customer and Not the Application
Leveraging AI to Enhance Customer Experience in Highly Regulated Industries
Ushur GenAI for member engagement in a 'A Rising Risk Strategy'
Everest Group Recognizes Ushur as a Star Performer in Conversational AI
Ushur: Reaping Dividends with Disciplined Growth and a Dedicated Focus on Delivering Customer Excellence
