IEHP Reaches Members with Ushur, Launching 400+ Campaigns to Enhance Engagement

300%

of Medi-Cal enrollment targets reached

1.5M

members reached within weeks of launch

400+ campaigns launched across 4 languages to reach 1.5M members.

This customer engaged Ushur to address complex customer journey automation challenges in a regulated environment. By deploying Ushur's Agentic AI Platform, they were able to launch automated workflows in weeks, reaching customers across multiple channels while maintaining full compliance and audit trails.

The results demonstrated measurable improvements in customer satisfaction, operational efficiency, and regulatory compliance — validating Ushur's approach to trust-native AI for regulated industries.

See Ushur in Action